[LON-CAPA-admin] rare inability to view login URLs

[Jim Maxka]

Hi Ray -- I have seen a few cases where the students messed up IE 
settings.  The easiest thing to do was to switch them to firefox.  I 
have also seen several cases where there was spyware that caused this 
problem.  I just send the link to the msu info page and they figure it out.

http://loncapa.msu.edu/student/faq.html 

This was discussed by Stuart @
http://mail.lon-capa.org/pipermail/lon-capa-admin/2005-October/001156.html
almost a year ago.
-- Jim

batchelo at sfu.ca wrote:
> I get the occasional message from students who say they can't access the
> login page on our servers. Their messages usually indicate that they can
> browse other internet sites and even ones on our campus, but that when they
> try to go to one of the loncapa servers they get a screen something like
>
> "We can't find	"http://lewis.chem.sfu.ca/adm/roles"
> Error -  Request forbidden"
>
> Anybody know what might be the most likely cause/solution for their problem?
>
> Local firewall or security settings? 
> Something obvious that I am overlooking?
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