[LON-CAPA-admin] slow or dead connection

[H. K. Ng]

Hi Guy,

> > I am running lc 1.3 at fsu and it seems that course materials take a long
> > time or "unable to initialize course" when running from the access 
> servers.
>
>Is it any particular access server or all of them?

Tried 3 access servers - same result.


>Any particular course/user combo?

Any course - particularly the new one. Does not seem to depend on user. At 
least 2 other users have said the same thing.


>Can you try logging into an MSU server and seeing whether things looks
>slow from one of our servers?

Just tried on s5 - login successfully, click on a course that was 6 minutes 
again and still nothing.


>How slow? a couple seconds? Nearly a minute? Or go refresh your cup of
>coffee for every click?

Most users will give up slow - 6 minutes and counting. Finally after 16 
minutes.

 >When getting this message can you look for error messages in
 >/var/log/httpd/error_log
nothing at that time stamp

 >/home/httpd/perl/logs/lonnet.log
Mon Jan  3 14:01:03 2005 (17580): User peugenio at fsu authorized by fsul1
Mon Jan  3 14:01:10 2005 (17583): <font color=blue>WARNING: Could not tie 
coursemap /home/httpd/perl/tmp/peugenio_fsu_564818a84c9416bfsul1 for 
/uploaded/fsu/564818a84c9416bfsul1/default.sequence.</font>

 >and
 >/home/httpd/perl/logs/lond.log

nothing for the same timestamp but just before that time
Mon Jan  3 13:54:02 2005 (29911): Setting hostid to fsua4, and domain to fsu
Mon Jan  3 13:54:02 2005 (29911): <font color="green"Successful local 
authentication </font>
Mon Jan  3 13:54:02 2005 (29911): <font color='green'>Established 
connection: fsua4</font>
Mon Jan  3 13:54:02 2005 (29911): Setting hostid to fsua4, and domain to fsu
Mon Jan  3 14:00:55 2005 (29908): Client 138.67.36.118 (csml1) hanging up: 
exit:
Mon Jan  3 14:00:55 2005 (29908): <font color='red'>CRITICAL: Disconnect 
from 138.67.36.118 (csml1)</font>
Mon Jan  3 14:00:55 2005 (13224): Child 29908 died


Thanks,
-hk